Sunrise

This was an incredible place to stay! My whole family went, and it was a group of 16 of us. Each person had a place to stay and their own bathroom which was super convenient when everyone was trying to get ready at the same time. Air conditioner was not working the first day we got there, which I reported and they had a maintenance man out within 30 minutes and replaced the whole unit! Owners were extremely helpful with any issues, and also allowed us to check in early! Such a beautiful place and an awesome location. We had the pool to ourselves the whole trip and the beach in front of the house is very private, no crowd at all! Definitely will be coming back!

Manager's Response

Plenty of room and clean, but the outside could use some attention. When you look at the back you can tell the other half....Sunset, is well maintained while Sunrise has chipped paint and the patio furniture is uncomfortal cheap plastic. The houses on both sides are better well maintained with nicer furniture. My husband is a framer and pointed out how there's no joice hangers on the decks but instead hurricane clips which are supposed to go on trusses. Handrails are scabbed together with different sized lumber. I liked the house but I doubt I come back here, I'd like to try somewhere else next year.

Manager's Response

Absolutely enjoyed our stay! House was so spacious for our 4 family vaca! The kids loved the pool! Everything was clean and in great condition! Decking was new, view of the beach was gorgeous! Ignore any bad reviews, the place was perfect! Thank you so much for the memories made and letting us stay!

Manager's Response

We had a wondeful trip! The location of this rental is awesome. It was a great price and they let us check in early. There were not too many issues with the unit. Only issues were that the kitchen light didn't work properly and not enough towels for the people in the house. I did put in a request for both but I missed a call for repair. Other than that it was great for the price. Can't beat on the beach rental.

Manager's Response

The house was in a great location, we loved the pool. Plenty of room for all of us. However before we arrived I received a call that the refrigerator was not cooling and the dishwasher was not working. It took couple days but they did come replace both appliances. We had to request more bath towels. We went and purchased kitchen towels because there were none. Pillows need to be replaced.

Manager's Response

First of all I want to say our whole family enjoyed our stay! There are a few things that need to be worked on too improve the overall star rating. The first problem we encountered was the property we rented was under construction and unlivable we did not find this out until I e-mailed to get our door code an hour before arrival. Sorry I should have received this information way before that. I will say the woman I talked too was very nice and am not in any way blaming her!! Another issue is duck tape is not a fix all!!! Broken floor tiles held with duck tape are still broken, wobbly, and will cut your foot if not careful. The inside of the condo was clean, and the kitchen had everything we needed for meal preparations. The outside needed work but mainly just picked up and cleaned up. Over all this property was an upgrade from our original rental at no extra charge. Very roomy and a Fun time was had by all!!!!

Manager's Response

My family and I enjoyed our stay in Gulf Shores. After a scary start, due to the uncertainty of Hurricane Michael and where it would make land, we ended up having a wonderful time. There were 5 families total. The room setups are great. We had 3 small children and the stairs were a bit concerning but there was a child gate provided, I do feel like they need to add a 2nd though. Or bring your own. The house needs a little TLC but I'm sure that's hard to do in between rentals. I would suggest bringing a good non-stick skillet and your own knives (the ones provided are dull). Other than that we enjoyed the pool and the views were amazing!!! Oh, and I loved the dining room table!!!

Manager's Response

There were 13 of us who stayed. The house was really large and had plenty of room for all of us!! We loved the pool!! It is very conveniently located. We initially were shocked by the grass growing through the deck around the pool and that it was not better maintained...we got in the house and noticed a few holes in the walls, that it is in dire need of new paint and that there is a large strip of silver tape on the floor covering a crack in the tile. There was a general appearance of the house is not wasn't what we have been used to seeing when we walk in to a beach house. One couple had to vacuum their bedroom floor immediately...the whole house could use a good deep cleaning for sure...after we got our stuff unloaded and cleaned on some areas we really liked the place!! I don't think I would recommend it to any of our other friends at this point just because of the cleanliness issues...

We vacationed with our grown children, grandchildren and parents. There were 13 of us total and we had plenty of room! We cooked and ate many mealt there. The deck is located in a manner that it is shaded all day. We spent hours there - morning coffee there was great! Not only would we recommend this house, we will attempt to use it again when we come back to Gulf Shores!

Manager's Response

The vacation rental was exactly what we were looking for! We were celebrating a 27th birthday with friends from all over the country. The house was beautiful with great views on each floor. There were plenty of beds (more than I thought actually) and they were all very comfortable. The decor was very beachy and fit well with the house. I appreciated that they had silverware, plates, and pots and pans to cook with. We enjoyed cooking and hanging out on the balcony overlooking the ocean. The beds were great size and even the twin beds were larger than your average twin. We had 13 people stay and we were very comfortable and had a great time.

The rental staff was great! They even stopped by on Saturday to ensure everything was going well!

Overall, would highly recommend!

Manager's Response

You have one very dangerous situation in the making! There are several floor tiles that are loose in the kitchen/dining area, but there is one thats sticking up right before you go down the stairs that a small foot person could get caught under and would throw them right down those stairs. I went out and got a rug to put over it. I think you should know about that hazard. This was the 3rd time my family has stayed in this house, so obviously we like it.

Manager's Response

This was our 2nd in Gulf Shores absolutely love it. The house was great with plenty of room for 14 of us. Loved everything about it.

Manager's Response

House had lots of room and was in a great location. We had an issue with the 2nd floor unit but someone was there the next morning to fix the problem.

Manager's Response

We had a wonderful time on our recent family vacation. Family ranged in age from ten months to grandparents in their 60's. We especially loved the "private" feel of the beach. Condo was adequate for our group of 16. It does show its age a little but management was responsive to our concerns and maintenance needs. A few more kitchen utensils such as measuring cups and spoons, a working hand mixer and an upgrade on the toaster would make it even more pleasurable.

Manager's Response

The house was nice. It needed more outdoor furniture. I never got my $250 refunded like I was told that I would.

Manager's Response

The weather was great. Overall clean except for some dishes, the microwave,and the freezer were dirty. The ice maker was not working. We left the dishes, microwave and the freezer much cleaner than we found them.

Manager's Response

Family week for a family of 1

Manager's Response

4 generations of family and everyone satisfied with location and accommodations. Went week before Memorial weekend and had a blast. Only issues we had was Middle Balcony bathroom tub leaked off sides and sheets did not fit most beds. Roll away bed had crumbs on comforter. But other than that we were very satisfied with the home.

Manager's Response

Great beach and location.

Manager's Response

We loved that every bedroom had a bathroom. It made us feel not crowded at all. And our favorite feature was the location with direct access to the beach.

Manager's Response

The rooms were spacious and the location is perfect

Perfect location! We loved being right on the beach and having our own pool. There were only 7 of us, so the duplex was especially spacious, and the stairs gave us a good workout! When we arrived, one of the bedrooms was so hot we thought the AC was out, but turns out there was a broken window. Someone was out in no time to fix it, and the room was cool quickly. We would suggest the place have a good cleaning and a few upgrades: the TV in the 3rd floor bedroom was tiny and wouldn't even turn on. Most of the beds were squeaky, and the house was a little musty. The intake vents and ceiling fans were covered in dust as were some of the decorative items (ships in bath and living room). We did love the retro furniture in the living room, especially the swivel chairs! The curtain rod in the LR is about to fall out of the wall. I have pictures if you need them. We still had a wonderful time and appreciate renting the duplex.

Manager's Response

The rental was great.

Very nice place to stay!! We had a little issue with bed linens upon arrival but the rental sent someone right out to take of it and was very apologetic and professional. Would definitely stay here again!

Manager's Response

Very relaxing, close to activities and restaurants.

We enjoyed our stay. Although we did not know it was set up like a duplex and would be sharing the pool and bbq pit with our neighbors. Unfortunately, they were not happy we had children with us on our vacation. Least to say they were mean people and instead of getting along with us they decided to complain. Relax on the beach staff are professional and very helpful.

We had a wonderful time and thoroughly enjoyed the house, the pool and the beach access. I would recommend this to a family or group of friends that all wanted to be together for a week at the beach.

Great time with friends. Couldn't have asked for a better week!!!

Manager's Response

Our family has stayed in this unit several times and normally we have been very pleased. I guess it was just the luck of the draw but this time it seemed less inviting. When we got there some repairs where being done to comply with new requirements and the staff was kind and out of the way in moments...but then the neighbors moved in....
I know when you rent a duplex you cant do anything about the neighbors and as I have already said, most years we have had no problems but this year it was difficult.
One of the younger 'Married' men decided that drinking made him a lady's man and got out of hand rather quickly. He left the next day but it did kind of sour the trip. Sunrise is showing its years but I understand it is up for remodeling in the off system so still looking forward to next year.

Manager's Response

The house was more than adequate for our group of 11. It could have been cleaner and is in need of many cosmetic upgrades- holes in doors, peeling ceilings, more comfortable furniture, more glasses and forks. there were plenty of plates and bowls but we had to buy plastic cups. One was the toilets was clearly not cleaned upon arrival. A cleaning lady was that evening to take care of it. The property manger was easily accessible and helpful. A clogged bathroom drain was also quickly addressed. The pool was great and our location on the beach was perfect. It was nice to be able to bring our dog. Unfortunately, dogs are not allowed on the beach. We had really great neighbors from Missouri. Overall, a good space for a large group, multiple families but definitely needs repair.

Manager's Response

We have stayed at Sunrise with our entire group of 3 children, their spouses, and 11 grandchildren. Excellent location! well managed but needs updating.

Manager's Response

House was clean, spacious, and in a great location. Staff was friendly, informative, and helpful. No complaints whatsoever.

Manager's Response

We had a wonderful time staying at this beach house. We rented both sides for a family reunion. Very comfortable. I would recommend to anyone.

Manager's Response