Relax On The Beach's Covid-19 Policy

Your Safety is our Top Priority

We believe that sunshine and fresh air are just what the doctor ordered right now!
Our homes are open for your safe, socially-distant beach vacation.  

 

                                                OUR COMPANY CANCELLATION POLICY IS IN EFFECT AND NO REFUNDS WILL BE ISSUED

                                                                                     FOR COVID RELATED CANCELLATIONS 

 

 

At Relax on the Beach, the health and well-being of our guests and team are our top priority and we want to reassure you of the diligence of our approach. We are closely monitoring the daily changing government guidelines and following their instructions accordingly.  

 

 We would like to reassure you that our team is committed to maintaining the highest levels of cleanliness including sanitation and disinfection.   Property owners can find additional resource on our updated property owners page.

 

As of November 5, 2020, beaches are open with no limit on gathering size but vistors are asked to maintain 6 feet of separation.  

Beach chairs and an umbrella
Stork on the beach near the pier at Orange Beach

Frequently Asked Questions

Are you open?

Yes, we are open! Our hours are 9 AM to 5 PM central time. We can be reached by phone (251) 269-6766 or email guestservices@relaxonthebeach.com. We are experiencing very heavy call and email volume so we appreciate your patience.  

Are you accepting bookings? 

Absolutely! You may book directly on line at relaxonthebeach.com or by calling (251) 269-6766. Be sure and book directly with Relax on the Beach to avoid 3rd party fees.

Can we still come for our vacation?

We would love that! Alabama beaches are currently open.

Can I move my vacation dates?

If your vacation is scheduled to commence within 60 days, you might be able to change your dates but we cannot guarantee the current rate and there may be an additional change.  Please contact guestservices@relaxonthebeach.com  for more information or assistance.  

Can I cancel my vacation?

If your are outside the 60 day window, you may cancel your reservation and will receive a full refund, less a $150 cancellation fee.  If your vacation is scheduled to commence within 60 days, no cancellations are permitted and there will be no refunds issued.  Travel insurance  premiums are not refundable.

 

 

Additional Resources 

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