Sunshine

We had a blast. The kids loved being close to the pool and the beach.

Manager's Response

The house was beautiful and the kitchen had ever utensil and appliance we could want. The beds were very comfy and rooms were perfect. Our only complaint was that we were not aware that we needed to supply our own bathroom problem, tho..

Manager's Response

"Not long enough" would sum up our trip.Will return to take another look at the area.Good start cut short by tropical storm"Gordon" .We lost a days stay to evacuate.Hope all is well!

Manager's Response

Wonderful neighborhood. This house is a great location to beach and pool. There were some sticky knobs, leftover coffee grounds and dirty dishes in the cabinets so maybe the cleaning team could check that. We found the mattress in the master bedroom to be less than desirable ( we sunk straight into holes ). Overall it’s a good size house we had 14 people stay comfortably and never ran out of hot water. I will say that we are familiar with the area and love the location. It’s quiet and out of the way from town. It’s a decent drive to gulf shores so if you want to be right in town this probably wouldn’t be for you.

Great time on the beach with friends! Enough space for 8 adults and 5 kids. New cooking utensils would be helpful. We cooked all meals in the house. Overall, many great memories.

Manager's Response

Excellent!!

Manager's Response

I was extremely pleased with the house. It was beautifully decorated and very spacious. We had 12 of us and plenty of room. We never felt like we were on top of each other. There were plenty of dishes and a baby gate and pack n play in the closet. The balcony had a beautiful view and you could see the ocean. The house is about 3 or four houses from the beach but such an easy walk. The beach access dock was literally across the street from the house and the pool was right around the corner. It was a perfect family getaway!

Manager's Response

The home was clean, modern and had all the necessities of home. We loved being able to bring our dog and she enjoyed the beach tremendously!!! Convenient shower and hose in the carport made for easy clean up when returning from the beach.

Manager's Response

We came right after Hurricane Nate so we were not sure what to expect. The house was great across the street from the beach boardwalk beautiful view of the ocean. The weather was absolutely perfect we bounced back and forth from the beach to a wonderful large pool in the development. My senior dogs love the beach (this beach is the only dog friendly beach in the Gulf Shores) we have been coming to Morgantown now for the last 3 yrs in October for fall break my daughter loves it. The house served its purpose very clean on arrival can easily fit two families we had another couple stay with us and it was perfect. We hope to book this house again next year.

Manager's Response

We had a mostly good experience in our vacation in this house. Plenty of room for everyone and house was in decent shape. However, it definitely needs a really deep clean. There is carpet in the bedrooms which is a bit odd for a house so close to the beach. We also had a bit of an ant problem in the kitchen. One of the closets in one of the bedrooms downstairs was basically unusable because it was being used for storage. We love the neighborhood and will definitely stay there again, but we might look for a different house.

Manager's Response

Absolutely LOVED the property! Plenty of space for the 16 of us. Very close to the beach and pool!

Manager's Response

beautiful Home so clean, beds comfortable, so roomy, plenty of towels, love the Porch only thing wish it was on the beach and not so far from town other than that I would give it a ten out of a ten. The rental company relax on the beach were so kind helpful and attentive. I would definitely rent with them again! Thanks to all Katherine Boudreaux

Manager's Response

Sunshine was a perfect compliment to the other house we rented, Grand Paradise.

Manager's Response

We had a great time at Morgantown! Sunshine is a great house to stay in.

Manager's Response

We had a very nice stay at "Sunshine" last week. The house comfortably held 11 of us. Big plus that all rooms had King size beds, plus the room with bunks. Kitchen is very large and there is plenty of seating. Close access to the beach and pool! Great location that we would definitely return to in the future.

Only complaint is that all the smoke detectors went off at the same time at 6:00 in the morning. A call was placed to get it taken care of but nobody ever showed up or called back. I assume it is just a battery issue, but since it was an issue with the safety of the house I would have expected some urgency with getting it repaired.

Manager's Response

Overall the property was as advertised but is in need of some updates. The floors and bathrooms needed some deep cleaning and two of bunk beds had sandy sheets. Our first two days were beautiful but then Trop Storm Cindy pretty well ruined the rest of our week. We ended up leaving three days early to enjoy Nashville. This unfortunately is the risk you take. The service was great and the on-site help (specifically John) was very helpful and courteous.

Manager's Response

We had an overall good experience. Loved the house. We had little ones with us so all the stairs and high porch stairs were a challenge. We brought gates, but they didn't fit on the uneven walls on the stairs. But, we made do. There were a couple of minor problems. Ice maker on the fritz, we bought ice. We didn't figure out how to get any stations on the TV til the end of the week. Some of the bedroom TVs never did get any service. We called customer service several times and got no answer or response. Small pool was closed all week. We saw 2 snakes. The kids loved that, but some of us squealed. LOL I would definitely give a good review and a good recommendation for the house. It was very competitive in price and in a beautiful area. Thank you.

Manager's Response

Our stay at Sunshine was fantastic. The house is just steps away from the beach access. We had a great time.

Manager's Response

We had a family Thanksgiving there. The house was perfect for the 10 of us.
It is right across the street from the beach access boardwalk.
Negatives, 1) pets loved the beach but the area surrounding the house was so full of sand burrs that going potty was an issue, feet bleeding, etc. it would have.been nice if the area had been raked prior to our visit.
2) The house had obviously not been cleaned prior to our arrival. The decorative bed pillows looked nice by here was sand in the sheets so we had to wash the sheets. The floor was dirty and sandy when we walked in, without shoes, so we had to sweep the floors. There was dried fruit juice on the night stand.
3) All 4 of the twin mattresses are so uncomfortable that they were barely sleepable.new mattresses are desperately needed!
All 3 of the King beds were great!
I would return if these issues were dealt with

We loved the house and the thoughtful way that the pack and plays were provided. Also we loved the outside shower. I was quiet and not crowded. We had a couple of issues that were fixed promptly and courteously. I would recommend this for a family gathering. This was our Christmas gift to our children and grandchildren...though we all know those grands will open something!

Manager's Response

There were multiple maintenance issues that need to be addressed. Here is the list:

Washer
There was a massive water leak when we tried to use the washer. Apparently, the maintenance man had disconnected the pump for repair but did not notify us so when the washer began to load with water is leaked from the second floor to the kitchen and downstairs bedroom.

The maintenance man was responsive and courteous but the disruption and running fans for two days was very annoying. A simple note not to use the washer would have prevented to problem

Upstairs bedroom with a king bed (not the master bedroom)
The bed frame was loose from the headboard and the bed was very unstable. The maintenance man had to drill holes and bolt together the frame and headboard. Also, the headboard had a major crack at the bottom left corner

The ceiling fan was very noisy to the point it could not be run while sleeping

The door knob to the outside deck was rusted and difficult to use

The TV signal was weak and the programs would fade in and out

Kitchen
The refrigerator ice maker leaked water and the cubes stuck together making the ice unusable
The stove light did not work. The stove cooktop control knobs had no labels making the stove very hard to use
One of the overhead lights did not work
There not enough dish cloths
Living Room
The couches were dirty and needed to be cleaned
Dining Room
The dining room table top was warping and separating from the particle board
Bathrooms
Missing drain stopper in many of the bathrooms
Other
Most of the door handles / knobs were loose and needed tightening and oiling

Manager's Response

We love Mirgantown. The beaches are great. However, our stay at sunshine house was not enjoyable. The house was dirty. The air conditioning didn't work for the first three days of our stay and the Internet never worked despite requesting it to be fixed daily.

Manager's Response

The location was great....close to the pool and boardwalk to the beach.Tom (property employee on site) with Relax on the Beach was awesome. Very helpful and responsive.

The house was very nice, close to the beach and pool. The management group were wonderful to work with.

This house was absolutely the perfect house for our family! It was spacious and the lay out was very suitable for multiple families!! The kitchen had everything we needed and the out door shower was a life savior with our sandy dirty boys!
The rental people were very helpful and accommodating as well. I look forward to going back next year!

We stayed for 6 nights and had a great time. Access to the beach could not have been better. There was plenty of room. The kitchen is well equiped.

My mom and sister did no like the check out instructions to put away dishes, they felt we paid enough money that leaving clean dishes should have been acceptable.

The decks need some screw/nails replaced/tightened. There is also a corner of the living area that looks to have water damage (long crack running down it from the ceiling to the floor). The living room furniture is all stuffed wih feathers and worn out. The feathers stuck out every now and then which makes for a pokey sitting place. However, these things did not make our stay unenjoyable.
I
We ate mainly at the house only venturing into town once for a meal. The property is about 20 minutes from the main strip.

Manager's Response

Overall we had very good time. For the price I think it should have been in better condition. The refrigerator and stove really need to be replaced along with the couches. The couches were very dirty and spotted. The master bath upstairs could use a reno also. None of that stopped us from having a great time. The beach was just a short walk away.

Manager's Response

Thanks for a wonderful trip. Sunshine is a great house! There was plenty of room for the 10 of us and we had everything we needed. The boardwalk to the beach was right across the street and there was a nice pool close by. The joggers in our group enjoyed running on the nice quiet streets in the neighborhood, and my daughter had a great time with her dog on the beach. We were pleasantly surprised when someone from the management company came by, shortly after we had arrived, to check on us and make sure everything was alright. It was nice touch and totally unexpected! This is an annual event for our group, but this was our first time in Gulf Shores. We will definitely be back!

Manager's Response

We would not hesitate staying again at Sunshine. It was a great set-up for our family of 10 and a quick and easy walk to the beach. When our ice maker did not work the management came out asap to replace it. Very nice and professional people. There are a few suggestions we would offer: 1. Provide a lock on the inside of the front door to prevent toddlers and young children from "escaping"; 2. Clean or replace the living room furniture - it was dirty; 3. The crib upstairs was broken and a safety hazard for a child sleeping in it (we did not use it); 4. The glass table on the front deck had a broken/corroded leg that we were unaware of and snapped when we put towels on it. Overall a very nice vacation in an excellent location.

Manager's Response

Overall very good. The ice maker did not work on refrigerator. This was a big hindrance and we had to buy ice every two days. The stove does not heat regularly and the oven smokes. The refrigerator and stove needs replaced. The outside table was broke. One leg was rusted completely through. Couches were dirty and needs new covers. Everything else was great.

Manager's Response

Our first time to rent a vacation house for our immediate family and grandchildren. We enjoyed our week's stay and would recommend this location to future vacationers.

Manager's Response

This was our 7th summer vacation to Gulf Shores and this beach house was amazing! It had a great view of the ocean and just the perfect size for all 12 of us! We will be staying at this house again!

Manager's Response

We planned a family vacation with ages ranging from 3 to 79; all of us found it relaxing, roomy, and a great time to celebrate a 50th anv. & a HS graduation. Would love to go back!

Sunshine suited my family's needs beautifully! The kitchen was extremely well equipped for those nights when we cooked in. Only thing it could use was hot pads for removing things from oven. Bedrooms and bathrooms were well suited to our needs. The dryer squeaked almost constantly, though, and I think should be replaced. It's a great house with a great location and beach view. Management was very helpful in dealing with a nearby houseful of drunks who were boisterous and profane for two days on the beach. Not conducive to a family vacation, but management seemed to satisfactorily resolve the issue (when our speaking to these people got us nowhere) and we were not troubled by them again.

Overall, a great vacation. Perfect location. House is a great size and very comfortable. Nicely appointed and very clean. We had a wonderful week at the beach and would rent this property again. Two minor things that kept it from being absolutely *perfect*- the squeaky dryer (made a LOUD high pitched noise). Called guest services who said maintenance would be sent--didn't happen. No response to follow-up call (until additional calls and e-mails, after which I was told maintenance was "backed up" and there had been a "miscommunication"). The other thing- the bath linen service needs an upgrade. Quality of bath towels was that of a cheap hotel. Not what I would expect for this price point.

Home was clean, comfortable & had everything we needed. Only "complaint" is the plastic shower curtain liners were worn & mildewed. Bed linens were clean but would have liked a higher grade of linen, and the sofas were a bit worn but overall okay.

Manager's Response