San Carlos 1701

Great location and amenities. Condo was spacious and was easily able to accommodate our group of 8. We loved the direct beach access, grill area, pool and amazing views. Upon arrival we noticed that the floors had not need thoroughly cleaned, so we swept up a significant amount of sand and vacuumed the area rug. The bed sheets appeared to not have been washed. (We found sand in some of the beds). So we had to wash all of the bedding before sleeping i them. I notified the property management of the issues, and apparently they use a third party cleaning service. Hopefully they will either change cleaning companies or make some serious improvements in their cleaning process.
The condo itself could use some updating and upgrades. Better faucets, new living room furniture that can either be wiped down, or kept clean. (Fabric absorbs way too much dirt/grime). The dryer takes forever to dry your clothes, so either the dryer vents need to be cleaned out or the dryer needs to be replaced.

Manager's Response

Beautiful complex, boardwalk and beach

But security company is absolutely ridiculous and made most of our stay stressed.

Manager's Response

This condo is awesome!!!! Very spacious and comfy!! We had a Moms vacation with 7 moms and had plenty of room for all of us!! Right on the beach with a great view to watch the dolphins in the morning. The owners were super to work with. I highly recommend anyone rent this condo!!!!!! I will definitely be back to rent this condo again!!!!

Manager's Response

It was fantastic once we were able to get in our rented condo at San Carlos. It was by far the best view we’ve ever had while vacationing and the condo itself was immaculate. Looking forward to staying there again.

Manager's Response

I was very pleased with our stay at San Carlos. The condo was tastefully decorated. It was in a good location. My only complaint would be that when we arrived it felt as if the floors had not been swept. We were traveling with teenagers. One teenager in particular asked for a broom to sweep his floor because of the grit on the floor in the bedroom. Also the check out instructions were to empty all trash, make sure all dishes were cleaned and put away etc. I certainly don't mind doing these things but I thought the cleaning fee (nearly $200) was a bit high if the floors needed to be swept and then the guests were also given a chore list. I would recommend staying at the San Carlos and look forward to a return visit.

Manager's Response

Everything was fantastic. The condo was in great shape. Very clean and comfortable. Only thing this place needs is new patio furniture with loungers. The door handle to the room was broken to exit to balcony but still functioned. Other than that we will be going back to this same location again and again! Awesome view!!

Manager's Response

This condo was in a great location and very well laid out. Views from the balcony were incredible and so relaxing. The condo itself wasn’t very well stocked. One of everything, no extra toilet tissue or paper towels, one trash bag. Simple things most other rentals provide such as salt & pepper and coffee filters were nonexistent. Overall the property was wonderful.

Manager's Response

The condo was very spacious and clean. We were very pleased with the location. Everyone enjoyed the beach and the pool. We plan to return to the San Carlos Condos next year.

Manager's Response

Overall the condo is comfortable and the location is great. The manager on site was very helpful with a couple of issues— the remotes did not work for two of the tv’s, and there were no wrist bands for the pool ID’s.
The cleaners need to wash the floors better and treat some moldy spots in the master bathroom shower, too.

We had a wonderful stay at San Carlos in Gulf Shores. The condo was just like the photos, with the exception of the bedding being a little worn out. The washer played out but management put a work order in asap. I would definitely recommend this condo to friends.

Manager's Response

We love Gulf Shores. Relaxing, beach time, pool time , good eating, family activities--Minature golf, parasailing, cards,.....very good balcony.
Tiffany in office very helpful

Manager's Response

This is a beautiful Condo and I highly recommend it for a great vacation. The three bedroom, three bathroom layout makes it very nice with older children or sharing with another couple. The unit is very clean and nicely furnished. The corner unit makes this a very private unit with a priceless view.

Manager's Response

My family had a great 1st trip to Gulf Shores. My husband and I go every summer and this by far was our favorite place to stay. Great location. Will definitely be back

Manager's Response

The best ever refreshing nice places

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The view was amazing! The layout of the unit was good as we were able to spread out and not feel cramped. Customer service was very responsive as we had a couple of cleanliness issues that we had to contact them about. They were very prompt in their response and resolved the issue quickly. San Carlos is in a great location, we were 5 minutes from many of the attractions and we had access to a variety of places to dine and shop. Overall we enjoyed our stay.

We chose San Carlos 1701 becarse of the beautiful pictures online. When we got there it was so much better than the pics! The condo was bigger and the view was better than anything online showed. The beds were so unbelievable comfortable! The location was perfect for shopping and dining options.

Manager's Response

It was just all around great!!! Our family has stayed up and down the beaches at Gulf Shores & Orange each for atleast 20 years now and we all agree, we want to some back to San Carlos

Manager's Response

Great location! Very clean grounds & rooms. It would have been nice to have a lounge chair on balcony.

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Fantastic location and accommodations! I would recommend this to anyone.

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Overall experience was great! Thanks for the opportunity to stay at this property. Plenty of room for our family with access to pool and beach. It was our mini paradise!

Manager's Response

Great family vacation

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My family visited Gulf Shores for an Alabama High School track meet and needed accommodations quickly. This was the perfect location for all our needs. The condo was clean with up to date furnishings and perfectly located on the beach.

Manager's Response

Starting 2017 in SanCarlos 1701 was a fantastic decision. The location is perfect, views are phenomenal and we had great weather for our extended stay. For the two months that we were there the staff at Relax on the Beach took great care of us and the facility is well-maintained.

Manager's Response

The beach was amazing as always, the time in the gulf was great and very relaxing. The condo could use some upgrades the furniture in the living room needs updating. The master bath was in need of a few repairs, toilet paper holder would not stay together, the picture over the toilet kept falling off the wall. I would recommend providing a broom for general sweeping, the vacuum cleaner was not very functional. I really enjoyed the workout room and used it during my stay along with the sauna, very nice. Going forward we will probably stick with unit 1407 it is in better condition.

Great!

Beautiful three bedroom, three bath condo on the beach. Very modern with lots of space for our family. Beach and pool were great. Walking distance to restaurants and surf shops. Enjoyable time.

Condo was in a great location to walk to several restaurants. Only bare essentials in the kitchen and the few knives were dull(wouldn't cut a lime or tomato). Handle on patio door was missing a screw making it difficult to open. Toilet paper holder in master bath kept falling off the wall.

We had a wonderful time at the San Carlos. Unit 1701 was large and beautiful. The only suggestion I might give is to provide more toilet paper in the bathrooms. We also didn't have any liquid hand dish washing detergent. The balcony was wonderful and the view was amazing! Thank you for making my daughter's 21st birthday so special!

Manager's Response

This condo was Fantastic I do not wish to stay anywhere else in Gulfshores. Great location close to all restaurants attractions. Property management was was awesome in helping us get in when we arrive the dead bolt was locked and code would not work. He found a key and followed us up and unlocked the door to let us in we were thankful.

Manager's Response

We really enjoyed our stay at this beautiful condo. The only issue we had was with some maintence. The sink/garbage disposal was not properly working and we had to wait about two days for it to get fixed. Overall though we enjoyed our stay and had a great time!

Manager's Response

We arrived at the condo and loved it right away. It smelled nice and looked nice as well.The view from the balcony was incredible and great for seeing dolphins. The condo's location was perfect. On our arrival (Saturday) the elevators were very busy but throughout the rest of the week we had no trouble getting an elevator. The adult kids were able to rent jet skis nearby (walking distance) and the younger teens were able to rent a ride on what we called a banana boat. We rented two chaises with an umbrella for the week for $130. Forrest, who we rented from, was always available to move our umbrella around. On to the bad, the fitted sheets and mattress pads would not stay in place on the king and queen beds. By an hour into sleep, the sheet and pad would by down under your back. I emailed Relax on the Beach about this and they sent my email to the cleaners. The cleaners bought us extra sheets but no mattress pads and I'm willing to bet the sheets would not have fit (we never tried them as they were the same size). I emailed Relax on the Beach again but never heard back from them. Basically, the sheets and pads do not fit the mattress and this alone would detour me from staying at this condo again. I would suggest taking a couple kitchen towels and dish clothes with you. The condo only provides one of each. A couple other things to daughter says she had sand in her bed on the first night (we washed her bedding and all was good) and there was what appeared to be pancake batter dribbled down a kitchen cabinet. There's a note on the thermostat saying not to turn the temp below 72 degrees or you might be held responsible if the AC system freezes up. Otherwise, the condo was nice but I wouldn't recommend it unless I gave all the details...good and bad.

We loved it and would love to stay there again. Would recommend a new mattress for the single queen room! Other then that everything was great!

Manager's Response

Loved being beachside the pool was amazing but the condo def lacked updated/comfortable furniture.

Great experience! Before we got to Gul Shores had great communication with renter. No problems checking in. Condo was gorgeous! Just as advertised! Did not disappoint! Would definitely stay there again.

San Carlos is a beautiful place that we had stayed in the past. Our family has visited Gulf Shores for spring break vacations with the kids during high school. They are grown and have completed college. My wife is able to have extended time off of work so we planned our return trip to shorten the long winter in Michigan.
San Carlos 1701 is a condo that we hadn't stayed in, but look forward to experiencing a corner unit. The unit has beautiful finishes, beach decor, and floor to ceiling glass with a beautiful view of the gulf. We enjoyed days on the beach, long walks on the State Park Trail, rounds of golf, and dining at the many restaurants.
Relax on the beach staff Julie and Beth have been fantastic to work with. When you make a call it's nice to have a real person answer the phone. Any questions or needs we had during our stay were answered in a very timely manner via phone or email. The staff and other tenants at San Carlos also made our stay wonderful.
I would also like to share that we booked 2016 within a week of getting settled in Gulf Shores.

Manager's Response