Chill Out

The house was in good shape except for the upper level balcony. The railing was very rickety and the kids couldn't lean on it. Also, one of the chairs was completely rusted and broken into pieces.

Manager's Response

The property is great just a short walk to the beach access the only issue we had was the cleanliness of the property. I’m not one to be real picky because I know it is a beach house there’s going to be saying and I’m fine with that but there was dust on a lot of things that shows it has not been cleaned properly in a long time other than that great property great views.

Wonderful! We had a great week. Loved this beach house!

Manager's Response

We had a great time for this Labor Day week-end relaxing on the beach and enjoying good quality family time. This rental was perfect for our group of 8 adults and 4 kids ranging in age from 4-15. The kitchen is well supplied for fixing meals in the place instead of waiting in long lines at busy restaurants. The rental was clean and ready for our group. I would recommend this rental. We did rent golf carts which helped to get my disabled husband and the younger ones to the beach access. It also helped to get all the chairs and tent to the beach. All agreed it was a great time.

Manager's Response

Location was wonderful. Plenty of space for family. Nice neighbors. Really enjoyed vacation.

Manager's Response

We stayed in Chill out at the tail end of July & early Aug 2018; 12 of us in total including 2 senior citizens. Plenty of room for all of us; 4 full baths is a huge plus! The house was clean to the eye, but we wish we'd have brought our Swiffer mop for the floors; socks or feet were black within the first hour of being there. Aside from the floors though, we can't complain on the cleanliness. There are 2 bedrooms on the main floor with the kitchen (both have 1 queen bed in them); that was a bit misleading/confusing when we booked the house initially, but not a problem of course. The large pool was a bit further than we'd have liked, but just a short bike ride away. (The 2 seniors with us drove to it; plenty of parking). The house has a few bikes there, which was a nice surprise, and plenty of beach equipment in the storage area. We had 1 maintenance item on Thursday during our stay; I called in the morning and they were out within a few hours (we did not have to be there) and it was fixed. Overall I would highly recommend this to anyone looking for an affordable vacation house that will accommodate a large group of people.

Manager's Response

I'd love to give more stars, because we did have a great vacation, but there are some things that need to be addressed (sooner rather than later) on the house itself. There were 14 of us on our trip - 9 adults, 2 teens and 3 kids. The beach in Morgantown is nice because it is not near as crowded as GS. We visited both pools on the property which were nice sizes and well kept. It was a bit of a pain to haul all of our stuff to the beach each day because we were not beach-front and had to walk down the street and then down the boardwalk. The house was the perfect size for our group and was well-equipped for a week of vacation. We were only left one of everything - trash bag for each can, toilet paper for each bathroom, etc. For the $ paid, at least one more of everything would be preferred. I definitely recommend bringing plenty of trash bags and toilet paper. The floors in the house are filthy, our feet were black on the bottom the first night, and then most of us decided to just wear our flip flops in the house for the rest of the trip. No idea the last time they might have been mopped although there is a mop in the house. As was stated in other reviews, the dining room chairs are extremely uncomfortable-no cushion left and they are wicker which is the most uncomfortable thing to sit on while wearing a swimsuit. There were comments from management that they were going to be replaced, but they have not. The dishwasher died during our trip and although the maintenance people responded very quickly, it took 2 days to get it replaced, so washing dishes for 14 people for two days by hand was a pain. The oven/ stove don't cook very evenly, so that was a bit of a learning curve. The deck/ stairs have nails poking out- a big concern especially for kids and bare feet. I'd still give the house 3 stars because it was a comfortable and well-sized vacation rental. Plenty of parking for 4 cars, and a closet with plenty of chairs and even bikes to use during the stay.

We had a wonderful time staying at the Chill Out. The house had plenty of room for the 13 of us and being able to bring our dog was a major bonus for us! The house was very clean and the location was perfect - not too far from the beach! Also, being able to bring our dog to the pet friendly beach was amazing!!

Manager's Response

Distance from beach is no proble, close enough for a good deck experience in seeing and hearing. Unit was plenty nice.

Manager's Response

My family and I had an amazing spring break!! You have to see this home and the amazing views of the ocean in person. There was plenty of room for my family of 14 ( 7 kids and 6 adults).

Manager's Response

The house was wonderful, perfect for our family of 9 and our 2 dogs. The beach was beautiful and my family is already making plans for the next trip. I would highly recommend this house. If your are looking for something else to do, Fort Morgan is right down the road and is dog friendly.

Chill Out was a great option for my large family. We had 7 adults and 3 kids and there was plenty of room for all of us to have our own space.

This area is less crowded than Orange Beach/Gulf Shores. We stayed on Labor Day weekend and were very happy that we weren't amidst the huge crowds. The trade off is the distance to restaurants (about 20 mins) but we planned ahead and that wasn't really a problem for us.

The house was as it was described. Although it seemed that the cleaning company hadn't done a whole lot prior to our arrival. The floors weren't swept and the bathrooms weren't very clean. The exhaust fan in one of the bathrooms upstairs needs attention. We didn't report this (just lost track of time). The appliances were nice and updated (even the washer and dryer). The TV was updated from the photos we saw when we booked the house, so that was a plus. Overall, a great value for the price. Very happy with it! I'd recommend this one to anyone.

Manager's Response

Chill Out was a great option for my large family. We had 7 adults and 3 kids and there was plenty of room for all of us to have our own space.

This area is less crowded than Orange Beach/Gulf Shores. We stayed on Labor Day weekend and were very happy that we weren't amidst the huge crowds. The trade off is the distance to restaurants (about 20 mins) but we planned ahead and that wasn't really a problem for us.

The house was as it was described. Although it seemed that the cleaning company hadn't done a whole lot prior to our arrival. The floors weren't swept and the bathrooms weren't very clean. The exhaust fan in one of the bathrooms upstairs needs attention. We didn't report this (just lost track of time). The appliances were nice and updated (even the washer and dryer). The TV was updated from the photos we saw when we booked the house, so that was a plus. Overall, a great value for the price. Very happy with it! I'd recommend this one to anyone.

Manager's Response

We had a great time at Chill Out. The house is a great price for the location. The beach is about a 5 minute walk in either direction. We came in the beginning of October and the blue angels were practicing. Just a heads up, the jelly fish were really bad. 5 out of 11 people were stung. The pain is not too bad, just uncomfortable for about 10 min. We were not sure if this was because the time of year or Hurricane Nate. Absolutely no complaints about the home or Relax on the Beach staff. Would definitely use them again! Dog friendly beach!

Manager's Response

The house was perfect for my family. The living area was comfortable for 11 people to visit and kids to play.

Manager's Response

Very nice home, accommodations,and beach access. I would definitely stay here again.

Manager's Response

Dining room chairs completely have seen their last days (could not sit in them without towels on them) and table was sticky from old varnish...tried to play cards (disaster!)...LOUD construction next door for the 6 of the days we were there starting at 6:30am..loved the house and view (GREAT) would recommend if updated furnishings and note from management about construction before arrival (we may have asked for a change of location). A big part of vacation is sleeping in!! LOVE MORGANTOWN!!

Manager's Response

Great House close to the beach. Beach was pretty, water wasn't as clear as expected due to all the rain. We had a great time loved the location of the house.

Manager's Response

The only issue we had was that the dishwasher did not work. Maintenance installed a new dishwasher on Tuesday afternoon.

Manager's Response

Enjoy our stay at "Chill Out". There's good view from back deck. Location to walk to the beach is close by. Only about 3 minute walk.
Neighborhood quite and beautiful homes. Will be visiting again soon. Thanks for sharing your home.

Manager's Response

It was incredible. The Fridge had cold water, the beds were comfortable and the couches held a lot of people.

Manager's Response

Our stay was wonderful !! The location and weather was great. Had never been there before and am looking forward to going back !! We may plan family reunions there. Thank you Relax on the Beach !!!

Manager's Response

Overall it was a great place! The Living room, dining and kitchen were beautiful. The bedrooms were spacious. The location is great! Our only complaints were all of the beds were very uncomfortable, to the point Noone could get good rest and the master bedroom comforter smelled. The raking on the top balcony was loose and some of the bottoms of the spindles were not connected at all. Very dangerous for children. The tv in downstairs bedroom off the kitchen needs upgrading. It did not work. But it was clean and we enjoyed it.

Great..will be visiting again

We had a great time - wonderful house, great location!

Manager's Response

We had a great time - wonderful house, great location!

Manager's Response

This was our first time visiting Alabama as we typically frequent the Destin Area each summer. We found this property a week prior to our departure for a great price and booked it. The location of the property is ideal, close beach access and plenty of parking. The beach itself was not crowded all week. We were a bit disappointed in the condition of the property however. The general cleanliness was lacking upon arrival, dirt and hair on the floors in the bathrooms. Basically, run down. The chairs on the upstairs balcony were broken, TV's were small and outdated, the tubs would not drain well and we saw cockroaches in the kitchen several times. We really enjoyed this location as a vacation destination, but would not stay at this particular property again.

Manager's Response

We had a great week at Chill Out. The location of this property is prime. It is just a short walk to the beach. You can see the water from all over the house. If you are lucky, like we were, you can watch the Blue Angels practicing maneuvers from the back decks. This happened 2 days in row while we were having morning coffee. The layout of this house is wonderful. The kitchen/living room/dining area are all open and spacious so everyone can be all together while eating/playing games/ watching tv etc. The beds were so comfortable. We loved the fact that from 2 of the bedrooms you can lie in bed and look out at the water. The kitchen is extremely functional. The appliances are all top notch and super quiet! I was amazed. Shortly after arrival an employee of Relax on the Beach ( the management company) stopped by to make sure everything was as expected and asked if we had any questions or concerns. This was a wonderful touch and made us all feel even more at home knowing if we had any issues they were just a phone call away. I had read a previous review about the cleanliness of this house. Not sure what that was about because upon arrival this house was as clean as they come. You could tell that attention was paid to details. I notice baseboards, corners etc. No complaints here! The beach and the neighborhood here is so welcoming you can't help but to feel at home and "chill out" We will be back again!!

"Chill Out" was perfect for our family vacation. The close proximity to the beach was awesome. We love Fort Morgan beaches!

White sandy beaches, crystal clear water and great fishing! We loved this vacation! The beach is an easy .15 mile walk from the house, which is situated in a calm residential community. Morgantown is about 15 miles from the hubbub of Gulf Shores. Youll be able to enjoy quiet space and fewer crowds. The home is well decorated and comfortable; the pictures are accurate. Wonderful breezes and sunrises from the decks. The kids liked hunting crabs on the beach after dark. The "no-see-ums" (sandflies) are persistent when the sun isnt up, so bring bug spray. The tennis courts are closed for repairs until July 2016. The outdoor charcoal grill does the job, but it is small if youre cooking for a full house. Customer service was great, but for some confusion at the beginning of our stay. A Relax on the Beach employee stopped by and told us it was ok to enter the house before official check-in time. Yet, we later received an e-mail telling us we were not smart to have done that because they had not yet inspected the home. We didnt know it had not been inspected and they didnt know an employee had already given us the green light. As for activities, chartered fishing was a big hit. We highly recommend Captain Ronnie Black at Reel Attraction Charters in Fort Morgan. We caught a lot of speckled trout while others in our group caught impressively sized mackerel off of Orange Beach. The Dolphin Cruise was a pleasant way to view Orange Beach and many dolphins, but we also saw dolphins from the shore and during the fishing trips, too. Some in our group toured the historical site at Fort Morgan and liked it. The ferry ride to Dauphin Island received bland reviews. There was decent fried seafood at Sassy Bass and ok thin crust pizza (with convenient carry out or delivery) from nearby Fort Morgan Pizza. Island Ice Cream in Gulf Shores had a greatsounding selection of flavors but the ice cream was nothing too special. Overall, a fantastic stay!

As we really enjoyed our stay, we noticed several roaches in cabinets and in the kitchen and other rooms. Also the wifi code isn't chill out that is listed on the refrigerator, my son pointed out that it is listed on the router. The weather was great and we really enjoyed our stay and the location was great. We will use relax on the beach again in the future

The house was absolutely amazing. I will defiantly come back next year. great location, great accommodations to me and my friends. highly highly recommend. the pictures do not do this place justice. it was amazing.

We had a great stay at Chill Out. The house is a short walk to the beach and very spacious inside with spacious decks that offered nice views of the ocean. Great for 2 families. We love that this is a dog friendly community - seems like everyone around us brought their 4-legged friends. We left messages with the rental company that we found roaches and ants, but have not heard anything back from them. There were some definite housekeeping issues. The overall condition of the house was fine. The kitchen was adequately stocked for a week at the beach. There were no extra paper products (toilet paper, paper towels) so be sure to stock up before you come.

The house was great, it came with all necessary kitchen utensils. It's close enough to the beach to enjoy whenever you'd like. The rooms are all spacious and beds were comfortable. No complaints! I would definitely stay here again if I come back to Gulf Shores!

THE ONLY COMPLAINTS I HAVE ARE:
1. SEVERAL DRINKING GLASSES AND MOST OF PLATES HAD CHIPS/CRACKS IN THEM. THAT IS DANGEROUS.
2. ONE ROLL OF PAPER TOWEL AND ONE ROLL OF TOILET PAPER IN EACH BATHROOM IS NOT ENOUGH FOR TWO NIGHTS. GOOD THING WE BROUGHT MORE.

Manager's Response

The house was spacey and a great location. We loved the pool and beach access was very close and easy to get to. The house had everything we could of needed however lacked on towels answer felt it could of been a little cleaner. We would definitely return to chill out though!!

Manager's Response

It was a nice stay. The inside od the house could have been cleane. The furniture wasn't very clean and neither were the floors.

Manager's Response

There were ants in the house, only one TV and dish box that worked, called it in the first day and never got service to fix other 4 boxes and tv's

Manager's Response

Chill Out is a nice, 5-bedroom home on the 3rd row from the Gulf. The description on the website indicates that there are 4 queen beds. There are not. One of the "queen" beds is in fact a double and is VERY firm, to the point that there is NO "give" at all to the mattress. The TV situation needs to be addressed. Ordinarily having working TV's is not a big deal but on a rainy day with kids in the house it would be nice. There is a Dish system in the house with 6 TV's. However only ONE of the Tv's actually worked. There were at least 10 remotes and 6 of them were in the main sitting area, with NO way of telling what remote operated what tv. We contacted the realtor and they sent 2 people over, but they were unable to solve the problem. Then we got a call saying that the Dish co. would NOT do anything until someone in the house called them and we would go through the house as they instructed while WE attempted to solve the problem. We did not feel that this was OUR responsibility. So we left the problem for the next renters or possibly the owners to resolve. Handle on the freezer door also was broken. We were told that a part had been ordered and they would be back on Monday to replace. We never saw anyone again. I realize that this is a beach house but we moved a pet cushion out of the way (we had no pet) and I'm pretty sure vacuuming had not been done in a few weeks. We did vacuum while there. All in all if we are going to pay several thousand dollars for a vacation house, I would expect things to be a bit better.

We had family come together from Missouri and North Carolina and we couldn't have asked for a better place to stay! It's a beautiful home and had all we needed for our stay! It's a perfect walk to the beach! The hole family had a wonderful time! It was everyone's first time in Gulf Shores and we defiantly want to come back!!

Loved staying at this house! Perfect for our family of grown kids with spouses. Roomy, comfortable, charming... These are just s few of the great attributes. We will definitely be coming back!!

Spent 3 nights with close friends. Had a great time. Rental was spacious and clean with a beach view and a short 2 minute walk to the sand. Only complaint would be that some of the furniture was falling apart and looked like it had been incompletely fixed several times. Would definitely recommend to friends.

Great location. Well kept accommodations. Quick walk to the beach. Extremely relaxing away from the crowds in Gulf Shores.

Manager's Response

House was fine. Clean and in good condition. Only disappointment was we were expecting a gas grill, but there was a charcoal grill. It worked out fine though. Was a little farther from stores although with pre-planning than wouldn't matter.

Manager's Response

This was a beautiful home with lovely appointments. While the house does not sit EXACTLY on the beach (there are a few house between this house and the beach) we could still see the beach (and the dolphins) from the decks.