Rental Policies

We will be happy to answer any questions or special requests that you may have. As well, many questions may be addressed on our FAQ page. We look forward to having you stay with us!

Reservation Deposit: All properties are secured with a $500 fully refundable deposit. Your deposit will be used to secure your vacation. The remaining balance will be due thirty (30) days before your arrival.

Rental Payment: All quoted prices are "junk" free. You will not be charged credit card fees, processing fees, or commissions. The only fees charged on top of our stated rental rates are Alabama and Baldwin County lodging and sales tax (11% or 8.5% depending on location of the property), a $45 damage waiver, and a housecleaning fee, which varies from property to property. Full rental payment must be received in our office no later than thirty (30) days prior to your vacation start date, or we reserve the right to release your vacation slot.

Cancellation: If Guest needs to cancel a reservation, Agent will refund the reservation deposit minus a $50 cancellation fee, if written notice is given to Agent within thirty (30) days for weekly rentals or sixty (60) days for monthly rentals. If less than the required notice is given, the total rental amount will be held for lost rent, unless the Property is re-booked for the same amount and rental period.

Linens: All linens and towels will be provided and laundered at the time of your arrival. All linen and towel fees are covered in your housecleaning charge.

Pets: Many of our properties welcome well-mannered 4-legged friends. Please make sure your pets are housetrained in order to avoid a damage claim. There is a $50 pet fee.

Rental Periods: The rental periods vary by property, see property listing. Some properties accept daily, weekly and monthly rentals.

Rental Occupancy: The number of people allowed to reside in the property varies by property and shall not be exceeded, please refer to property listing. No house parties are allowed. Singles must be 25 years of age or older. A parent must accompany singles younger than 25 years of age*. All rules and regulations at each property must be strictly observed. Any reservation made under false pretenses will result in forfeiture of advance payments and the party will not be permitted to check-in or may be forced to evacuate property immediately and no refund will be issued. *Identification must be furnished upon request.

Parking: Parking varies by property, please see property listing. However, for the most part, you are limited to two (2) parking passes for condominiums, houses vary.

Quiet Enjoyment: Guests shall respect the surrounding accommodations and maintain a quiet environment. If you are reported as being disruptive, you may be forced to evacuate and will result in forfeiture of advance payments and loss of security deposit.

Damages: Each guest will be financially responsible for damage done to the property beyond normal wear and tear.

Furnishings: Please do not transfer furnishings of any kind from one property to another. Also, please do not rearrange furniture during your stay. Loss of these items, as well as damage to the unit or furnishings in excess of normal wear will be charged to the guest.

If you require special appliances or equipment, please bring them with you.

Grilling: Fire department regulations prohibit use of grills on all decks, porches, and balconies. Some properties have areas for grilling. Refer to property listing.

Check-In: Check in time begins at 3:00 PM CST. RelaxontheBeach may offer a priority arrival time at a nominal fee if you would like to check in early. Please contact Sunrise Rental Enterprises for more details. Check-in instructions and details will be sent to you upon receipt of rental payment.

Check-Out: Check-out by 10:00 AM CST. Please abide the check-out time. If you stay past the check-out time, you will be charged a nominal fee and up to an additional day based on amount of time and shall depart immediately upon the cleaning team's arrival. Check-out instructions and details will be sent to you upon receipt of rental payment.

Keys to Property: Upon arrival to property you will receive two (2) sets of keys via a secure door lock system. Both sets of keys shall be returned to the lockbox upon departure. If both sets are not left upon departure you will be charged a nominal fee for the loss of such key(s). Please email or call us with any questions you may have.